Customer service on the telephone

how to deliver customer services using the telephone.

Publisher: Study House Ltd in Hampshire

Written in English
Published: Pages: 62 Downloads: 626
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The Physical Object
Pagination62p. ;
Number of Pages62
ID Numbers
Open LibraryOL19244063M

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Customer service on the telephone Download PDF EPUB FB2

First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson to manager to secretary -- how to treat it as a service tool /5(12).

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